Outsourced Business Functions

Your Team, Without the Overhead

Acumen Agency™ offers fully managed, department-level outsourcing solutions that empower organizations to operate leaner, scale faster, and focus on what matters most. Whether you're a startup building from the ground up, a global enterprise expanding into new markets, or a government agency in need of turnkey operational support, we become your team—or seamlessly extend it.

Why Outsource with Acumen?

• Immediate access to experienced cross-functional professionals

• Reduced operating costs with consistent service quality

• Scalable capacity across industries, languages, and jurisdictions

• Strategic leadership combined with day-to-day execution

• Single-vendor accountability across all business functions

Business Functions You Can Outsource

Marketing

• End-to-end campaign strategy and management

• Branding, content creation, and digital advertising

• SEO, PPC, email marketing, and marketing automation

• Global campaign delivery and local market activation

Sales & Business Development

• Lead generation and prospecting

• Sales process design and CRM implementation

• Inside sales and account support

• Business development operations

Human Resources (HR)

• Recruitment and talent acquisition

• Onboarding, training, and performance management

• HR policies, compliance, and organizational development

• Payroll and contractor management

Finance & Accounting

• Bookkeeping and financial reporting

• Accounts payable and receivable

• Payroll administration and expense tracking

• Budgeting, cash flow forecasting, and financial planning
  

Customer Support

• Multi-channel support (phone, chat, email)

• Helpdesk setup and service operations

• Quality assurance and customer experience programs

• SLA monitoring and performance reporting

IT & Technology Support

• Website and CMS management

• Helpdesk and technical support services

• Software administration and digital infrastructure

• Systems integration and automation support

Administrative & Executive Assistance

• Virtual assistant and back-office coordination

• Scheduling, travel planning, and inbox management

• Procurement, vendor management, and documentation

• Executive support and board-level prep

Business Operations

• Day-to-day business coordination and management

• Process design and workflow optimization

• KPI tracking and operations reporting

• Vendor, supply chain, and logistics oversight

• Operational launch support for new regions or units

• Business continuity and risk management

Research, Development & Product Design

• Concept development and product ideation

• Industrial design and digital prototyping

• UX/UI design for web and applications

• Market research and feasibility analysis

• Innovation strategy and commercialization support

• Design for manufacturing and production planning

Full-Suite Business Process Outsourcing (BPO)

For organizations that require end-to-end operational support, Acumen Agency™ offers a Full-Suite Outsourcing Package — a turnkey solution where we manage all critical business functions under one roof. Ideal for:

• New ventures and startups needing instant, full-capability operations

• Corporate expansion units launching into new regions or verticals

• Family offices, NGOs, or government-backed entities without internal staffing

• Entrepreneurs and HNWIs seeking complete business enablement and back-end control

We assume full accountability for your business operations — from strategy to execution — across marketing, sales, finance, HR, admin, support, and more. You retain oversight while we drive performance.

It’s like having a full company inside your company — without the overhead.

Who It’s For

• Startups: Launch without in-house staff or infrastructure

• Small & Midsize Businesses: Get expert support without expanding your payroll

• Enterprises: Reduce internal overhead or launch new regional teams

• Governments & NGOs: Add flexible, turnkey departmental capacity

• HNWI & Private Offices: Operate foundations, ventures, or private projects with full operational support

A Scalable, Strategic Partnership

Acumen Agency operates as more than a service provider — we are your outsourced department, fully accountable for performance and integration. You choose which functions we handle, or outsource them all to us in one unified structure.

Build your business with less friction. Let Acumen run your operations.